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May 16, 2014

3 Reasons @uber is Safer than Traditional Cabs

Filed under: Business,Economics,Politics,Technology & Internet — Chris Chaten @ 3:50 PM

Legislation designed to mandate old school taxi regulations on ridesharing services like Uber, Lyft, and Hailo passed the Illinois Senate. The bill, backed by the taxi lobby, is problematic in that it doesn’t acknowledge the notable safety improvements inherent in ridesharing.

3 Key Distinctions

1. Recorded Events
Taxi: Users hail a cab from the street. They get in a car with an anonymous driver and no record of the trip.

Ridesharing: User records the ride on a phone. The name of the driver is tracked, and there’s a digital record of a user entering the vehicle.

Outcome: There’s a much lower risk of a bad agent acting as a driver in ridesharing. If an event occurs, ridesharing companies know the driver, and the consumer can reference the trip history. In a cab, the user can be subjected to crime/abuse and have no record of who was driving the cab, or even that the trip occurred.

2. Stored Payments
Taxi: Payment method is variable. Drivers risk ‘walk outs’. Consumers risk broken/inoperable card machines / forgotten wallets, etc. Both parties have to wait to settle the transaction.

Ridesharing: Payment is guaranteed in advanced via stored credentials. Ride ends immediately at drop off with no delay.

Outcome: There’s no walk out risk, and a greatly reduced risk of payment related confrontations.

3. Call Ahead
Taxi: Calling a taxi service in urban environments is the execption. Typical use case is a street flag.

Ridesharing: Users ‘call ahead’ in 100% of instances.

Outcome: Users avoid standing next to traffic. Also, users don’t have to wait outside where risk of robbery and other crimes is real, esp. in underserved areas where ridesharing is overrepresented.

-Chris

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